This time of the year brings renewed thoughts of KRCC and the wonderful staff who so lovingly and capably cared for my mom for more than 2 ½ years. It has been almost a year since she left this earthly life and I want to take this opportunity to say one more time how much our family appreciated the care she received at KRCC during her entire stay. Mom had her good days and her very difficult days and through it all the nurses and CNAs consistently treated her caringly and respectfully – that is a great comfort to families. Mom loved getting daily phone calls and when it became impossible for her to get to the phone without assistance the caregivers of Harvest Lane were so kind in assisting us without making us feel like it was a bother, so I especially want to thank them for that. From the gals at the front desk to the beauty salon (what a nice service for the residents!), to the activities staff, to the therapists, to the kitchen staff, housekeeping staff and volunteers, I want to say thank you all for providing the services you do in the way that you do.

I have been an aid for 21 years and I have never seen a facility that is this clean or this pretty and well-kept. Your equipment, such as the ceiling tracks, is awesome. I had never seen ceiling tracks before and the equipment you have available is very helpful to the aids and to the residents. The food is always recognizable, and I like how you service your residents. Residents are served one dish at a time instead of on a food cart like at the other facilities I have seen. Also, it always smells so nice here. No urine and feces smells. It is a lot cleaner here because aids have access to the supplies that are needed. There are always plenty of garbage bags and other supplies, which help the comfort of the residents and help the nursing assistants do their jobs safer and cleaner. Many other facilities I have worked in have rationed supplies which caused unclean and unsafe conditions.